ORLANDO, Florida, October 15, 2008 – Florida-based Grosvenor Building Services has received the CIMS Certification With Honors, the highest such quality recognition of the ISSA, the cleaning industry’s leading trade association.

CIMS serves as a valuable tool that allows cleaning organizations and facility managers to develop and maintain consistently high standards of quality, and demonstrates an organization’s commitment to overall customer satisfaction.

“We are extremely honored to be recognized by our industry’s leading quality organization,” said Rita McCauley, president of Grosvenor Building Services, Inc. “The ISSA has established a set of strict criteria that is based on universally accepted management principles and applies these elements to entire organizations.”

Grosvenor was judged on five areas of management best practices that have proven to be the foundation of high-performance, customer-focused cleaning organizations: Quality systems, service delivery, human resources, health, safety & environmental stewardship and management commitment.

“The company is led by an absolute professional who believes in, and provides exemplary support for her GBS team,” said James Vaughan, Jr., CIMS assessor. “In return, she receives a dedicated group of individuals who service customers by going above and beyond what is expected.”